General Terms & Conditions

General

These general terms and conditions apply to all sales by NF Nutraceuticals BV. The terms and conditions are freely available and registered on the website of NF Nutraceuticals BV (www.nutri4all.com).

By placing an order, the purchaser confirms acceptance of all payment and delivery terms. NF Nutraceuticals BV retains the right to change its payment and/or delivery terms at any time and without prior notification.

Unless otherwise agreed upon in writing, NF Nutraceuticals BV does not recognize the conditions or stipulations of any third party.

NF Nutraceuticals BV guarantees that its products adhere to the terms defined in the agreement and to the specifications described in its offers.

Delivery

Delivery is available while supplies last.

As stipulated by regulations covering distance purchases, NF Nutraceuticals BV will dispatch orders within 30 days. If this is not possible, for example because an item is out of stock or no longer available, or in the case of an exceptional delay for any other reason, or if an order cannot be completed in part or in full, NF Nutraceuticals BV will inform the purchaser accordingly within one month from the date on which the order was placed. In this circumstance, the customer is entitled to cancel the order at no charge and without being declared in default.

Unless proven otherwise, NF Nutraceuticals BV’s obligation to deliver an order shall be considered completed as soon as the goods comprising the order have been presented for delivery to the customer. When goods are presented for delivery via a transport company, that company’s report of a refusal to accept delivery constitutes full confirmation of a presentation for delivery.

Shipping

In principle, we ship orders within three working days after placement. When you place an order you will receive a tracking number which you can use to follow your order online from the moment we hand it over to the courier.

Deliveries take place on week days (except public holidays) between 8 a.m. and 5 p.m. and require a customer signature. If the first delivery attempt is unsuccessful, the driver will return to your address the next day. If you are out again, the driver will return the parcel to us and we will contact you to make other arrangements.

We will send you an e-mail when we hand over your parcel to the driver. Within the Benelux, you will ordinarily receive your parcel the next day. Elsewhere in Europe you can expect to receive delivery within three to seven days.

All deadlines are indications only. No rights can be derived from these indications.

Shipping rates

Orders within the Benelux are free as of 50 € / 2,95 € between 25 € and 50 € / 4,95 € below 25 €. Delivery costs outside the benelux vary by country and will be indicated in your shopping basket. Shipping rates vary per country and are shown alongside your shopping basket. We cannot merge separate orders, so each order will be subject to shipping costs. If you need more information about shipping rates, or would like a specific shipping quote for countries that are not shown in the, please e-mail us at info@nutri4all.com.

Pricing

Prices remain unchanged for the duration of an offer unless subject to change by legal stipulations or unless a NF Nutraceuticals BV supply manufacturer effects an interim price increase.

All prices shown on the site are subject to error and omission. NF Nutraceuticals BV accepts no liability for the consequences of errors and omissions in advertised prices.

All prices shown on the site are in Euros and include 21% VAT.

Payment

We receive payments via MultiSafepay. We accept payments made using PayPal, iDEAL, Bancontact, Maestro, Visa and MasterCard as well as bank transfers. Please not that bank transfers take longer to process and that your order will only be shipped after we have received your payment in full.

Approval / right of withdrawal

According to the distance purchase act, in the context of a retail purchase the purchaser is entitled to return an order in part or in full within a period of fourteen days starting from the date on which the goods were accepted, and without obligation to state any reason. If goods are not returned to NF Nutraceuticals BV within this period, the sale is deemed completed. The purchaser is required to inform NF Nutraceuticals BV in writing of his intention to return goods within the period of fourteen days of their acceptance. The purchaser must provide proof that the goods were returned within the allotted time, for example by providing proof of postage. All goods must be returned unused (unopened seal) and in their original packaging and including all accessories and accompanying documentation. The right of withdrawal as stipulated by this article is void for goods that have been used, encumbered or damaged in any way. If NF Nutraceuticals BV accepts goods returned according to the conditions set out above, it will refund the full amount paid to the purchaser within 30 days. We will reimburse any shipping costs you paid for your order. The return of delivered goods is under the responsibility of the purchaser and at his cost.

The right of withdrawal as described above applies only to goods already delivered and not to eventually performed services.

The right of withdrawal does not apply to:

• services for which the execution, with agreement of the purchaser, has started before the term of 7 working days

• goods supplied according to specifications provided by customers, such as tailor-made or obviously personal items;

• goods or services which cannot be returned for specific reasons such as hygienic considerations or because they are subject to decay or expiry;

Warranty

NF Nutraceuticals BV warrants that the products comply with the contract, the listed specifications of the offer, to the reasonable requirements of soundness and usability, and at the date of the conclusion of the contract existing legal provisions and/or Government regulations.

The purchaser agrees to inspect goods immediately upon delivery and to report to NF Nutraceuticals BV, in writing, any error, defect or deficiency before returning the goods to NF Nutraceuticals BV. If goods have been delivered in error or are defective, this must be reported to NF Nutraceuticals BV in writing within 1 week of delivery. All goods must be returned unused and in their original packaging. The right of withdrawal and the right to return goods is void if goods have been used after the discovery of a defect, if damage occurs after the discovery of a defect, or if goods are encumbered or sold on after the discovery of a defect.

If NF Nutraceuticals BV deems the purchaser’s complaints to be grounded, it will decide either to replace defective goods free of charge or to agree, in writing, upon a reimbursement of damages incurred insofar as this amount does not exceed the total amount invoiced for the defective goods. NF Nutraceuticals BV accepts no liability for any other damage, including but not limited to any additional reimbursement in any form for damage suffered or reimbursement for indirect damage, consequential loss or damage due to lost earnings.

NF Nutraceuticals BV accepts no liability for deliberate damage or damage suffered as a result of deliberate laxity of the purchaser.

This warranty is void if: a) the purchaser is in default vis-à-vis NF Nutraceuticals BV; b) the purchaser has repaired or otherwise interfered with goods supplied by NF Nutraceuticals BV and/or if such repairs or interference have been carried out by a third party; c) the goods have been subjected to non-standard conditions or otherwise handled improperly or contrary to the guidelines supplied by NF Nutraceuticals BV and/or any instructions shown or included in their packaging; d) the defect originates wholly or partially in guidelines issued by the government pertaining to the nature or the quality of materials contained or used in the goods.

Offers

Offers are non-binding unless stated otherwise.

NF Nutraceuticals BV retains the right to withdraw any non-binding offer accepted by a purchaser within a period of three days after the offer is accepted.

Agreements entered into orally by NF Nutraceuticals BV are valid only after express written confirmation.

Offers made by NF Nutraceuticals BV do not apply automatically to subsequent orders.

NF Nutraceuticals BV is not bound to honour any offer if a purchaser can reasonably be expected to understand that all or part of the offer arises from error or omission. 

Additions, changes and/or further agreements pertaining to offers apply only when agreed upon in writing.

Agreements

NF Nutraceuticals BV and the purchaser enter into an agreement at such time as NF Nutraceuticals BV accepts the purchaser’s order.

NF Nutraceuticals BV reserves the right to reject an order, without obligation to state a reason, and to accept an order on the condition that payment is made in advance or upon delivery.

Images and specifications

All images (including but not limited to photos and drawings), measurements, colours and images of labelling and similar constituents shown on the NF Nutraceuticals BV website are approximations and indications only and do not constitute grounds for reimbursement of damages incurred or the cancellation of an agreement..

Force majeure

NF Nutraceuticals BV accepts no liability for failure to meet the terms of any agreement due to force majeure.

Force majeure is defined as any unnatural cause or circumstance which can reasonably be excluded from the sphere of responsibility of NF Nutraceuticals BV. Force majeure may include but is not limited to delay or breach of contract by a supplier; disruption of internet, electricity or e-mail services or of any other technological service provided by a third party; transport disruption; strike; government measures; delay in delivery of goods to NF Nutraceuticals BV; negligence on the part of NF Nutraceuticals BV’s suppliers or manufacturers or of subsidiary personnel; staff illness; or defects in transportation or other equipment.

In the case of force majeure, NF Nutraceuticals BV reserves the right to suspend its obligations and/or to cancel an agreement in full or in part and/or to demand that the terms of an agreement are altered in such a way as to enable its completion. Under no circumstances is NF Nutraceuticals BV obligated to remit any fine or reimbursement for damages suffered.

If NF Nutraceuticals BV has already fulfilled its obligation in part before the occurrence of force majeure, or is able to fulfil only part of its obligation as a result of force majeure, it is entitled to issue an invoice for goods already delivered or still able to be delivered, and the purchaser is obliged to remit the amount of this invoice as if it pertained
to a separate contract. This obligation does not apply if goods still deliverable or previously delivered have no independent value.

Ownership

NF Nutraceuticals BV retains ownership of all goods sold to and delivered to a purchaser until such time as the purchaser has fulfilled the terms of the agreement or of related earlier or later agreements; until the purchaser has completed any actions stipulated by the terms of this agreement or related agreements; or until the purchaser has satisfied the claims of NF Nutraceuticals BV arising from failure to adhere to the terms of such agreements including those pertaining to fines, interest and additional. 

Goods supplied by NF Nutraceuticals BV and subject to retention of title may be sold on only in the context of normal business activity and may not be used as barter.

The purchaser is prohibited from pledging or otherwise encumbering any goods supplied by NF Nutraceuticals BV and subject to retention of title.

The purchaser unconditionally and irrevocably authorizes NF Nutraceuticals BV and/or its designated representative to enter any place at which the NF Nutraceuticals BV’s property is located and to take ownership of any such property in the context of asserting its right of ownership.

Should any third party garnish, seize or express any intention to exercise its right over any goods which are subject to retention of title, the purchaser will inform NF Nutraceuticals BV of such circumstance as soon as can reasonably be expected.

Intellectual property

The text, lay-out, illustrations, pictures, product sheets and other elements that are shown on the website www.nutri4all.com are protected by copyrights and in general by the principal of the right to intellectual property. The content of the website www.nutri4all.com cannot be copied, altered, published or places on another website without prior written consent of NF Nutraceuticals BV. This website can also include text, illustrations, pictures or other elements protected by copyrights from third parties. NF Nutraceuticals BV gives by no means and never the authorization to use its intellectual property or the one of a third party..

Applicable law / jurisdiction

All agreements are subject to Belgian law.

Any dispute arising from an agreement between NF Nutraceuticals BV and a purchaser and to which a satisfactory resolution cannot be mutually agreed upon will be brought before the competent court in the district of Simpelveld, The Netherlands, unless NF Nutraceuticals BV prefers to bring the dispute before the competent court in the place of business of the purchaser and with the exception of disputes falling under the jurisdiction of the sub-district court.