Practical information

Ordering Payment Delivery Delivery Costs Returns



Besides ordering on our website, you  can also order your food supplements by following means:

  • Order by phone on number +31 467 078 104 during our office hours (Monday through Friday from 9:00 am till 12:30 am and 1:00 pm till 5:00 pm)
  • Order by email on


All prices on the website are in Euros and VAT inclusive, unless you are ordering from outside the EU in which case local taxes or VAT may be due upon entry. This is not included in our sales or delivery cost.

Payments are accepted through Paypal, iDEAL, Bancontact, Maestro, Visa and Mastercard or bank wire. Beware that an order paid by bank wire will only be shipped after payment has been received on our bank account.



Orders are shipped after receipt of full payment. You will receive an email with a tracking number allowing you to follow the delivery of your order once it has been handed over to our delivery partner.

Within the Benelux you will normally receive your order the next business day. For other countries within Europe the delivery can take up till 3 to 5 days.

Deliveries are done on weekdays (except when public holidays) between 8:00 am and 5:00 pm. The delivery requires a signature of the recipient. In case of absence, the driver will drive by once again the next day. In case of absence on the second trial, the package will be sent back to us and we will contact you for further instructions.


Delivery Costs

Orders within the Benelux are free as of 50 € / 2,95 € between 25 € and 50 € / 4,95 € below 25 €. Delivery costs outside the benelux vary by country and will be indicated below.

Please contact us on for more information on delivery costs or to get a, personalised quote for countries that are not mentioned in the list.

Bulgaria 24.95 €

Germany: 6.95 €

France: 9.95 €  (attention for the islands an island surcharge applies that is added afterwards, we will contact you before shipping)

Italy 18.15 €  (attention for the islands an island surcharge applies that is added afterwards, we will contact you before shipping)

Norway: 24.95 €

Portugal: 14.95 €

Spain: 19 € (attention for the islands an island surcharge applies that is added afterwards, we will contact you before shipping)

United Kingdom: 9.95 € (not including any customs clearance and import fees)

Zwitserland: 22.95 € (not including any customs clearance and import fees)



You have the possibility to return all or part of the delivered goods within 7 business days after they have been delivered to you, whatever the reason. Prior to returning the goods, you have to inform in writing NF Nutraceuticals BV of your choice to return the goods, by sending an email to

Goods can only be returned in their original packing and only if they have not been altered or opened (unsealed). The shipping cost is payable by the buyer.

return address:

Huls 14
6369 EW Simpelveld

In case above mentioned conditions have been fulfilled, you will be refunded of the purchase price, including the eventual initial delivery costs, within 14 days after the goods have been returned to NF Nutraceuticals BV.

In the following cases, goods can be returned free of charge (including shipping):

-Product damaged / defective upon receipt
-Product does not meet description on website
-Received product that wasn't ordered

Please contact our customer service to arrange this.