Privacy Policy

NF Nutraceuticals BV and privacy

NF Nutraceuticals BV is committed to safeguarding our customers’ privacy. To this end, we have developed a privacy policy intended to establish open and transparent communication with our customers and to ensure that we adhere to our legal obligation to protect personal information.

Administration of personal information

Online registration is required for the use of digital services offered by NF Nutraceuticals BV. In order te register, the user has to fill in some personal information. By entering this information, which constitutes registration, the user gives NF Nutraceuticals BV permission to store the information in a database and to use it to maintain contact, for commercial and advertising purposes and also marketing and re-marketing. Under no condition will NF Nutraceuticals BV give or sell customer registration information to third parties not allied to NF Nutraceuticals BV without the consent of the user.

The data related to the purchase behavior of the user, such as the content of the shopping basket or the orders are stored in the database and server of NF Nutraceuticals BV. This information helps NF Nutraceuticals BV to provide tailor-made special offers to match the interests of all site users. If while placing an order, the user has made a reference to a doctor or practitioner, the existance of the placed order, but not the content, will be visible to the concerned doctor or practitioner.

IP details

We use IP addresses only to troubleshoot problems with our server, to manage our website, to gather demographic details and to perform marketing and re-marketing activities.

Users’ rights

Every user is entitled to change incorrect information at any time and free of charge. Every user is entitled to withdraw permission to use his or her information at any time and free of charge. Users may withdraw all personal information at any time and free of charge by sending an e-mail to our customer service department. This request will be treated within 30 days. Personal data are kept 'as long as necessary for the purpose for which they were collected'. As long as a customer has an account, the data is retained. The account can only be removed at the request of the customer. Data that have to be kept for longer due to a legal obligation, such as invoices and credit notes, are not deleted when the personal data are deleted.

Security of personal details

NF Nutraceuticals BV has established security measures to prevent loss, misuse or alteration of the information in our systems. We have developed appropriate physical, electronic and administrative procedures to protect and secure the information we collect online. Only NF Nutraceuticals BV personnel have access to this information. Web security and general security procedures are regularly reviewed and updated to ensure the highest possible level of information security.

Cookies on our site

The first time a user visits our site we assign a unique user identity, or cookie, which is stored in the user’s computer.

Cookies are used mainly to check the contents of your virtual shopping basket. In other words, they monitor your online purchases, including those you make on other sites. The cookie is stored on your computer, but the information it collects about the contents of the shopping basket are stored in the database and server of NF Nutraceuticals BV.

You can stop using these cookies at any time and remove the information they have saved from the database by disabling cookie support in your browser. For more information, please consult your browser’s help function.

We sometimes use the services of outside advertising agencies to incorporate advertising messages on our site, for example in banners. These advertising messages may contain cookies that collect information for an outside agency. NF Nutraceuticals BV has no access to this information and accepts no responsibility for its use.

Liability

NF Nutraceuticals BV bears no responsibility for cookies places on our website via third-party advertising messages, nor for the actions of these cookies. NF Nutraceuticals BV accepts no responsibility for the privacy policy of any site linked to from our sites.

NF Nutraceuticals BV accepts no responsibility for content or photos places on our site by users. Nevertheless, NF Nutraceuticals BV retains the right to inform the relevant authorities in any case in which a breach of legislation is suspected.

Use of your account

Your NF Nutraceuticals BV account is for personal use only and is not transferable.  You remain responsible for preventing non-authorised access to your account. NF Nutraceuticals BV accepts no liability for any direct or indirect damage suffered as a result of improper use of your account by a third party. All use of your account occurs under your exclusive responsibility.